Terms of Service

Terms of Service & End-User License Agreement

Effective date: July 1, 2026 · Last updated: July 1, 2026

These Terms of Service and End-User License Agreement (the “Terms”) are a binding agreement between you (“you” or the “User”) and ADR Sentinel, LLC (“we,” “us,” or “ADR Sentinel”) governing your access to and use of the ADR Sentinel desktop software — the Mediator Edition and the Attorney Edition (the “Software”) — and our website (the “Site”). By installing, activating, or using the Software, you agree to these Terms. If you do not agree, do not install or use the Software.

1. License grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software for your internal professional or personal use, on the number of devices permitted by your subscription. The Software is licensed, not sold. We and our licensors retain all right, title, and interest in and to the Software.

2. Subscriptions, trial & billing

•Free trial. We may offer a time-limited free trial (for example, 14 days). A valid payment method may be required to start the trial. Unless you cancel before the trial ends, your subscription begins and the applicable fee is charged.
•Recurring billing. Subscriptions are billed on a recurring basis (e.g., monthly or annually) and automatically renew until cancelled. By subscribing, you authorize recurring charges to your payment method.
•Merchant of record. Payments are processed by Lemon Squeezy, which acts as the merchant of record and seller for your purchase. Your purchase is also subject to Lemon Squeezy’s terms. Taxes are handled by Lemon Squeezy where applicable.
•Cancellation. You can cancel anytime via the in-app “Manage subscription” link (the Lemon Squeezy customer portal). Cancellation stops future renewals; it does not retroactively refund the current term except as stated in our Refund Policy.
•Price changes. We may change subscription pricing prospectively; we’ll provide notice before a change affects your next renewal.
•Read-only on lapse. If your subscription expires, is cancelled, or fails to validate, the Software may enter a read-only state in which you can still view and export your existing data but cannot make changes until you renew.

3. Your data & responsibilities

•You own your data. All case files, party information, notes, and documents you create or import (“Your Data”) belong to you and are stored locally on your device. We claim no ownership of Your Data.
•Backups. You are solely responsible for backing up Your Data. While the Software includes local backup and recovery features, we are not responsible for any loss of Your Data.
•Confidentiality & compliance. You are solely responsible for using the Software in a manner consistent with your professional, ethical, regulatory, and legal obligations — including client confidentiality, conflicts, data-security, and recordkeeping rules that apply to you. You represent that you have the right to process the information you enter.
•Accounts & credentials. You are responsible for safeguarding your license key, device, and any passwords you set (such as the attorney private-fields password), and for all activity under your license.

4. Acceptable use

You agree not to, and not to permit others to:

copy, resell, rent, lease, sublicense, or distribute the Software;
reverse engineer, decompile, or disassemble the Software, or attempt to derive its source code, except to the extent this restriction is prohibited by applicable law;
circumvent or tamper with licensing, security, or usage limits;
use the Software to violate any law or the rights of others;
remove or alter any proprietary notices.

5. Not legal advice; no professional relationship

ADR Sentinel is a recordkeeping and calculation tool only. It does not provide legal, financial, tax, or other professional advice, does not create an attorney–client, mediator–party, or fiduciary relationship between you and us, and is not a substitute for your independent professional judgment. Calculations, summaries, and suggestions (such as midpoints, gaps, or recovery figures) are conveniences that you must independently verify. You are responsible for the accuracy of the information you enter and for any decisions you make.

6. Intellectual property

The Software, the Site, and all related trademarks, logos, designs, text, and content (excluding Your Data) are owned by us or our licensors and are protected by intellectual-property laws. These Terms grant you no rights in our trademarks or content except the limited license to use the Software stated above.

7. Third-party services

The Software relies on third-party services (including Lemon Squeezy, Cloudflare, and Resend) to operate. Your use of those services through the Software may be subject to their respective terms and privacy policies. We are not responsible for third-party services.

8. Disclaimer of warranties

THE SOFTWARE AND SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CALCULATION OR OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR LICENSORS OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SOFTWARE, THE SITE, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SOFTWARE, THE SITE, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US (OR TO LEMON SQUEEZY FOR OUR SOFTWARE) IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

10. Indemnification

You agree to indemnify, defend, and hold harmless ADR Sentinel, LLC and its owners, officers, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Your Data, (b) your use of the Software, or (c) your violation of these Terms or of any law or third-party right.

11. Term & termination

These Terms apply while you use the Software. We may suspend or terminate your license if you breach these Terms or if your subscription ends. Upon termination, your right to use the Software stops, but you may retain and export Your Data, which remains on your device. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

12. Updates

We may provide updates, patches, or new versions of the Software from time to time. These Terms apply to all updates unless an update is accompanied by separate terms.

13. Governing law & disputes

These Terms are governed by the laws of the State of FLORIDA, United States, without regard to its conflict-of-laws rules. The exclusive venue for any dispute that may be brought in court will be the state or federal courts located in Manatee County, FL, and you consent to their jurisdiction. [Optional: insert an arbitration / class-action-waiver clause here if desired — have counsel draft it.]

14. Changes to these Terms

We may update these Terms from time to time. For material changes we will provide reasonable notice (for example, in-app or by updating the date above). Your continued use of the Software after changes take effect constitutes acceptance of the revised Terms.

15. Miscellaneous

These Terms, together with our Privacy Policy and Refund Policy, are the entire agreement between you and us regarding the Software and supersede prior agreements. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

16. Contact

ADR Sentinel, LLCEmail: support@adrsentinel.com