Working with claimants
Last updated: 2026-05-29
A Mass Mediation case is built around many claimants negotiating against one or a few defendants (often a General Contractor) at once — think a group of homeowners or employees represented under a single lead. Instead of tracking each claimant as a separate party, ADR Sentinel groups them so you can record and compare numbers across the whole group.
How claimants are organized
In a Mass Mediation case, the claimants sit together under the lead. Each claimant carries:
- a name,
- a demand (what they're asking for),
- a status — Open or Settled,
- and their own recorded offers.
Recording across claimants
When you record an offer or demand in a Mass Mediation case, the modal expands into a per-claimant grid so you can enter amounts for each claimant at once rather than one party at a time. Everything you record still lands in the ledger and the Working Log, exactly like a standard case.
Keeping the group readable
Use the control-bar filters (All / Open / Settled) to focus the view — for instance, showing only the claimants still in play once part of the group has resolved. Settled claimants are visually set apart so the group's progress is obvious at a glance (see How settled claimants are shown).